The Diamond Arctic Ice 100% Guarantee means friendly service and world-class craft ice, every time.

As part of the Diamond Arctic Ice Experience, if you're not satisfied, we're not satisfied.

We are so confident in your satisfaction that Diamond Arctic Ice is the only craft ice company in the world to offer a 100% Guarantee

For more information about the Diamond Arctic Ice 100% Guarantee, please contact our Customer Service team at (605) 215-1037 or via email at [email protected].